support
  • Niala Nunya

    I can’t get it to work and there are no instructions or explanations.

    • webmaster

      Hi Niala,
      Greetings!

      The plugin is very easy to use, just install it and activate it, If you have any Facebook App ID then you can add in Settings->Like-Settings, or if you don`t have then plugin will use it`s own APP ID for you.

      Let us know if you need any help for configuring this plugin.

      Regards
      Vivacity Team

  • Ty

    Hi,
    I’ve installed everything correctly, and it appears as expected, but in testing the Like feature it doesn’t appear on my Facebook page. Is there another configuration I overlooked?

    Cheers,
    Ty

    • webmaster

      Hi Ty,

      Can you please let us know about your blog link, and did you used our latest version, its very easy to install and configuration.

      Regards
      Team Vivacity

      • Ty

        Hi,
        My appologies for the delayed response. I downloaded the plugin through WordPress plugin manager. Version 1.3.

        Let me know if you need any more info.

        Cheers,
        Ty

        • webmaster

          Hi Ty,
          Greetings!

          Thanks for using our plugin, and hope you will get more good services from us.
          Can you please let us know, how we can help you?

          Thanks & Regards
          Team Vivacity

          • Ty

            Hi,
            I installed and configured your Wp Facebook Like Button, but despite it appearance on the pages and posts I have selected, clicking the Like button does not seem to appear in my Facebook feed or Facebook activity log. I have checked the “Use plugin’s Facebook App Id” since I do not have one of my own. My Facebook profile pic appears when I click the Like button and the comments box opens.

            This is my current WordPress site:
            http://www.tystrange.com

            Cheers,
            Ty

          • webmaster

            Hi Ty,

            Yes, this is how the plugins works, If you only need like functionality then configure it to use iFrame and set less then 400px.

            Let Us know if you still having any issue.

            Regards
            Team Vivacity

  • Hi,
    I really like how easy it is to use your plugin. I am using my own Facebook App Id, and my post has 31 likes, many of them are my Facebook friends already, however their names and pictures do not show up. Have I configured this incorrectly. Here is a post with the plugin Growing Old With Grace
    Thanks!

  • Hi,

    I try to use this plugin on 2 different wordpress websites hosted both on the same server.
    The first website is located at the root of the server and the other in a subfolder.

    The first one (at the root) works well but the other one doesn’t because it asks me to generate another key with the same URL which doesn’t work.

    What can I do?
    Thank you for your help.

  • Dan Halakha

    Hi I’ve bought this plug in and I have a valid Key in a 1st site.
    Now I want to migrate to another site and the key doesn’t work
    Impossible to generate a new key

    http://vivakey.thevivapower.com/ doesn’t exist

    What can I do please ?
    Thank you

  • Max

    Hi, how can i remove the “likes” link on facebook share posts on my WP? The address of this link is http://vivacityinfotech.net/

© 2016 Copyright Vivacity InfoTech Pvt. Ltd. All Rights Reserved.
Loading...